AVERAGE DELIVERY TIME: 3-9 WORKING DAYS

Your privacy is important to us and we care about how information regarding your order is used and shared. Please note that we provide certain order, shipment and product information to our international carriers, and this information may be communicated to customs authorities to facilitate customs clearance and comply with local laws.

When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which can cause delays beyond original delivery estimates.

All shipping charges are non-refundable, no exceptions.

If you are not completely satisfied with the item you received, you may return your purchase for a full refund within 30 days of the invoice date. Original shipping charges are non-refundable.

Our return address is:

O SH DİZAYN PAZARLAMA LİMİTED ŞİRKETİ

ÖRNEK MAH. SEMERKANT CAD. NO: 13 A ATAŞEHİR/
İSTANBUL

Once we receive your return and confirm that its condition is acceptable, we will process your refund in the original form of payment within 5-7 business days. Original shipping charges are non-refundable. All sales taxes will be refunded. You will be notified via email to the email address listed on your order when the refund is applied. Your bank may require additional days to process and post the refund transaction to your account.

Thank you for visiting O Sh. Should any of your questions not be answered below, please email hello@osh.jewelry We are happy to help and want to hear from you!